Shipping policy

SHIPPING POLICY

All in-stock items ordered after 11:59 AM (UAE Standard Time) will ship next working day. Orders placed Thursday and Friday will be shipped the following Sunday. If items are out of stock and backordered or pre-ordered, please allow approximately 2-6 weeks to allow manufacturing and shipping from suppliers.

DAUPHYNE in partnership with our couriers wants to make sure that our customers are happy. We are strongly committed to deliver within the time frame mentioned above. However, there are times that you may experience short delay in receiving your shipment due to custom clearance, force majeure or if they are not able to contact you in time of delivery. We arrange daily deliveries except Fridays and Saturdays and UAE Public Holidays.

If you wish to change the address before the shipping process, our Customer Care Team will be happy to assist you. If you received a confirmation that your order has been dispatched, please note that any request to change the shipping address will no longer be accepted.

 

Home (requested address in the UAE) Delivery:

ORDER AMOUNT

SHIPPING FEE

PAYMENT OPTION

DELIVERY TIME

Order Below AED 200.00

AED 20.00

Credit Card or

Cash on Delivery

2-3 working days

Order Above AED 200.00

FREE SHIPPING

Credit Card or

Cash on Delivery

2-3 working days

  • Free shipping is applied on a single order (1 order ID) that is more than AED200.
  • No deliveries during Saturday and UAE Public Holidays
  • Rate above is applicable per order.